The section presents the list of frequently asked questions (FAQ).
Alternatively contact our offices
A pre-shipment inspection (PSI) is a process of checking the quality and compliance of products before they are shipped to the customer or distributor. The main objective of this type of inspection is to ensure that the products meet the established quality and safety requirements and that they comply with the customer's specifications and the regulations of the country of destination. The inspection can be carried out on a representative sample of the products or on all products, depending on the agreement with the customer and the needs of the company.
There are several advantages for using a pre-shipment inspection service:
1 Verification of product quality: the inspection allows you to verify that the products meet the established quality and safety requirements, and that they comply with the customer's specifications. This helps prevent any customer complaints or returns.
2 Risk Reduction: Pre-shipment inspection helps identify and correct any problems before shipping, thereby reducing the risk of financial loss or damage to your company's reputation.
3 Regulatory Compliance: Pre-shipment inspection helps verify that products comply with the regulations of the destination country, avoiding any problems related to import and distribution.
4 Cost Control: Pre-shipment inspection helps identify and correct any production issues, which can cause cost increases.
5 Continuous improvement of the production process: Pre-shipment inspection can help identify any production problems and implement solutions to continuously improve the production process.
6 Strengthening Customer Relationship: Pre-shipment inspection can help strengthen customer relationship by demonstrating that the company cares about the quality and compliance of the products sent.
7 Reduces risks along supply chains and mitigates the emergence of potential problems that could lead to long, costly and difficult to resolve disputes.
Different products will have different inspection points and methods.
Therefore the type of inspection will be studied case by case, with great attention between the customer and our manager.
In general, below is the general inspection scope to follow:
- Quantity
- Product description/specifications
- Processing
- Function/parameter testing
- Packaging/Marking
- Product data measurement
- Special customer requests
